CX Conference Chisinau brings together CX leaders, senior executives and industry experts to explore how organisations in Moldova and SEE can innovate, adapt and respond to market shifts with clarity and effective strategies. We’ll examine how technology, intelligence and human‑centred leadership combine to shape experiences that strengthen customer trust, employee engagement and business performance.
Why Moldova
International recognition
local companies received recognition at the International Customer Experience Awards 2025! Moldova has confidently taken its place on the global CX stage.
CX community is growing
with local companies already delivering to international standards, leaders need a platform that increases visibility and accelerates community growth.
AI is accelerating the shift
technology is now shaping how organisations design experiences. Those who combine AI with human‑centred leadership gain a decisive advantage, and Moldova is ready for this step.
The market needs a stage
not another customer service event, but a platform for leadership, culture, strategy and real best practices, all built for the region’s next generation of CX excellence.
Join us for 2 days of valuable insights and honest conversations about the innovations, behaviours and leadership mindset that are driving the next evolution of the customer experience.
The CX Conference Chisinau 2026 is where practitioners can connect, exchange ideas and learn from the best practices to build better business performance strategies. Explore how to improve performance, reduce costs, retain customers, and strengthen your brand through technology and exceptional customer and employee experiences.
Don’t miss it!
Customer and employee experiences are core business drivers. How you manage both today will ultimately define your company’s future performance.
Founder
Founding President
Managing Director
Regional Manager SEE
Founder
Alex Glod, Storyteller, Trainer & TEDx Speaker at StoryArc
For over 12 years, Alex has been working with leaders, marketers and professionals from the corporate and NGO sector to help them tell their stories with impact, to connect with their audiences, and to provide them with a memorable experience.
He is an expert in Storytelling applied in Public Speaking, Entrepreneurship and Leadership, he is an Art of Hosting Practitioner and he manages to involve any audience in an interactive and emotional learning process.
Learn from local and international top voices shaping the future of CX. Get practical insights from professionals who understand both the challenges and the opportunities ahead.
Join us for 2 days of strategic insights, inspiring ideas and meaningful conversations about how innovation, behaviour and human‑centred leadership are reshaping the customer and employee experience. Expect a mix of keynote talks, strategic panel discussions and live demonstrations, all designed to provide clarity, fresh perspectives and practical directions. And, of course, great opportunities to connect.
Enjoy relevant topics, energising breaks, great food in a welcoming setting designed for connection, reflection and collaboration.
The CX stage Moldova has been waiting for.
Join us for a full day of strategic insights, inspiring ideas and honest conversations about how innovation, leadership and human-centred thinking are reshaping customer and employee experience. The day will bring together industry experts, CX leaders and senior executives to explore what’s changing, what’s working and what’s next.
Key topics include:
ℹ️ Tickets available from 197 euro + VAT.
A rare opportunity in a closed room.
On 9 October, the 2nd day of CX Conference Chișinău, an exclusive group of business owners and senior leaders will gather for something different — a private, half-day workshop led by Ian Golding, one of the world’s most respected voices in Customer Experience.
The session covers the strategic topics of CX transformation:
– what genuine customer experience excellence looks like in practice,
– the role of leadership in building a customer-centric culture,
– how organisations around the world differ in CX maturity,
– and how to operationalise a CX strategy that is aligned with broader business goals.
ℹ️ Attendance is by invitation only, extended by Customer Experience România or its partners.
Bring your team, plan your day, and make it count.
The ticket include access to meals, materials and expert insights.
The exceptional journey at CX Conference Chisinau 2026 is brought to you by our valued partners.
Want to create an unforgettable experience? As a partner of CX Conference Chisinau, you’ll gain visibility, build credibility, and new partnerships. Join us as a partner and leave a lasting impact.
We look forward to welcoming you, on 14th of October for the CX Conference at the Le Château, a charming place in the heart of the city, on Turturelelor 11 Street, Sector 3, near Piața Alba Iulia.
And, on 15th of October, for the CX Workshops at the Maidan Spatiul, in an unconventional and friendly atmosphere, on Expoziției 2 Bld, Sector 1. It’s the perfect home for CX conversations that matter.
