CX Conference Chisinau brings together CX leaders, senior executives and industry experts to explore how organisations in Moldova and SEE can innovate, adapt and respond to market shifts with clarity and effective strategies. We’ll examine how technology, intelligence and human‑centred leadership combine to shape experiences that strengthen customer trust, employee engagement and business performance.
Why Moldova
International recognition
local companies received recognition at the International Customer Experience Awards 2025! Moldova has confidently taken its place on the global CX stage.
CX community is growing
with local companies already delivering to international standards, leaders need a platform that increases visibility and accelerates community growth.
AI is accelerating the shift
technology is now shaping how organisations design experiences. Those who combine AI with human‑centred leadership gain a decisive advantage, and Moldova is ready for this step.
The market needs a stage
not another customer service event, but a platform for leadership, culture, strategy and real best practices, all built for the region’s next generation of CX excellence.
Join us for 2 days of valuable insights and honest conversations about the innovations, behaviours and leadership mindset that are driving the next evolution of the customer experience.
The CX Conference Chisinau 2026 is where practitioners can connect, exchange ideas and learn from the best practices to build better business performance strategies. Explore how to improve performance, reduce costs, retain customers, and strengthen your brand through technology and exceptional customer and employee experiences.
Don’t miss it!
It’s not just about CX. It’s about better business. The decisions you make today about customer and employee experience will define tomorrow’s company’s results.
Founder
Founding President
Managing Director
Regional Manager SEE
Founder
Alex Glod, Storyteller, Trainer & TEDx Speaker at StoryArc
For over 12 years, Alex has been working with leaders, marketers and professionals from the corporate and NGO sector to help them tell their stories with impact, to connect with their audiences, and to provide them with a memorable experience.
He is an expert in Storytelling applied in Public Speaking, Entrepreneurship and Leadership, he is an Art of Hosting Practitioner and he manages to involve any audience in an interactive and emotional learning process.
Learn from local and international top voices shaping the future of CX. Get practical insights from professionals who understand both the challenges and the opportunities ahead.
8 October | The CX Conference – a day of strategic insights, inspiring ideas and meaningful conversations about how innovation, behaviour and human‑centred leadership are reshaping the customer and employee experience. Expect a mix of keynote talks, strategic panel discussions and live demonstrations, all designed to provide clarity, fresh perspectives and practical directions. And, of course, great opportunities to connect.
9 October | The CX Workshops – hands-on sessions that go deeper into the challenges and strategies shaping the future of customer and employee experience. Gain clarity and personalised guidance through shared practice, behavioural insights and practical dialogue focused on real organisational impact.
Throughout both days, enjoy relevant topics, engaging workshops, energising breaks, great food in a welcoming setting designed for connection, reflection and collaboration.
A collaborative group mentorship session designed to answear your questions and challenges and provide tailored guidance, helping you gain clarity and discover fresh approaches to apply within your organisation.
A hands-on workshop where you’ll learn and practice how to use 3 foresight tools designed to identify tomorrow’s customer experience challenges, and shape the solutions.
An interactive session where you’ll explore practical tools and solutions to break down silos, align around customer needs, and enhance performance through purpose-driven KPIs.
Choose what fits your journey best, bring your team, plan your days, and make it count.
Select the ticket that matches your role and goals, whether you’re attending conference, workshops or both. All options include access to meals, materials and expert insights.
The exceptional journey at CX Conference Chisinau 2026 is brought to you by our valued partners.
Want to create an unforgettable experience? As a partner of CX Conference Chisinau, you’ll gain visibility, build credibility, and new partnerships. Join us as a partner and leave a lasting impact.
We look forward to welcoming you, on 14th of October for the CX Conference at the Le Château, a charming place in the heart of the city, on Turturelelor 11 Street, Sector 3, near Piața Alba Iulia.
And, on 15th of October, for the CX Workshops at the Maidan Spatiul, in an unconventional and friendly atmosphere, on Expoziției 2 Bld, Sector 1. It’s the perfect home for CX conversations that matter.
